When the number of employees at a business goes from a handful to dozens, the company may need to bring in professionals to support their employees. Human Resources (HR) professionals serve multiple purposes.
They help employees navigate company systems to request paid time off or report what they suspect is discrimination. HR professionals also help the company hire and onboard new staff or terminate and transition staff members who aren’t the right fit for the company.
Unfortunately, the mistakes that HR professionals make could have massive implications for your company. A few wrong words in an email or during a conversation related to a termination could lead to massive liability for your company. You can protect your business from HR mistakes with a few proactive policies.
The people who provide the training need training, too
While HR professionals frequently have some higher education or maybe management experience, information about psychology and group dynamics constantly changes. Requiring and supporting ongoing education will help your HR professionals do the best job possible to support your company staff.
When your HR team members really understand federal employment laws and current social trends, they will do a much better job of avoiding mistakes and helping cultivate a positive atmosphere at the company. Encouraging team building and continuing education can minimize the risk of major HR mistakes impacting your company’s operations.
Clearly communicated company policies and expectations are key
Just like someone in any other position, HR professionals at your company need clear information about your expectations of them. When a worker understands what a company wants from them, they will be in a better position to meet those standards.
From a written anti-discrimination policy to written explanations about the workplace culture that you want to create, there are many ways that your company can give direct guidance and support to people in HR to make them better at their jobs. They will know to work more with long-term employees, for example, if you make it clear that talent retention is a top priority.
When given the right support and training, HR professionals can help you protect your company’s bottom line by complying with employment laws rather than putting it at risk.