Transportation is one of the most injury-prone professions. As an employer in the transportation industry, you need to know what to do when these claims arise.
Even when you are diligent in enforcing safety regulations for your drivers and other staff, accidents can still happen. Here is what employers should do if an injury happens:
Get medical attention
If you see an injury happen, always get proper medical attention for your employees. While it’s easy to be worried about financial losses or business issues, you must first call 911 or supply other attention if necessary. If you don’t, it could create more issues for you in the future.
Report the incident
Once those involved in the incident are taken care of, you next need to file a report. This will likely be a First Report of Injury or Illness form.
Even if you don’t see the injury take place or your employee doesn’t file a claim, you should still report the incident when you become aware of it.
Follow company protocol
Now is the time that you should also follow your company’s specific protocol concerning workplace injuries. You should fill out any documents required by your organization.
Record all information you have about the event. This will help you in any legal proceedings that may file. Write down what happened, who was witnessed the event and what safety procedures were already in place. Take pictures and record any statements from those involved. Investigate the incident by talking to witnesses, especially if you did not see it happen.
Work with worker’s compensation
An employee who is injured at work can file a worker’s compensation claim. If they do so, it’s wise for you to cooperate with them. You may want to involve your organization’s attorneys in the proceedings as well. You can give documentation to the worker’s compensation carrier, but do not give them to others.
Dealing with employees who are injured at work is stressful and emotional. Remember to always follow your company’s protocol as closely as possible.